Episode 57: 7 Things Leaders Do To Help People Change

Have you ever tried to change anyone’s behavior at work? It can be extremely frustrating. So often the effort produces an opposite result: rupturing the relationship, diminishing job performance, or causing the person to dig in their heels. Still, some approaches clearly work better than others. In this podcast episode, we discuss seven things you can do to help people change for the better.

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Key Insights

• We found that some behaviors were less helpful in changing others. We found two that had little to no impact, thereby providing useful guidance on what not to do. They were being nice and nagging.
• Don’t just solve problems; recognize them. Change initiatives work best when everyone’s sight is fixed on the same goal.
• Leaders who excel at driving change will challenge even the rules that seem carved in stone.
• To make a change effort successful, you need to clear away the competing priorities and shine a spotlight on this one change effort. Leaders who do this well have a daily focus on the change effort, track its progress carefully, and encourage others.

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